---

Q: What credit cards does Matt Lamar Shoes accept?

A: Currently we accept Visa, Mastercard, American Express, and Diners Club.

Q: Are Matt Lamar Shoes products available at my local department store?

A: No. Matt Lamar Shoes strives to make available a unique variety of fashionable products, that you can not find in a general department store. Our products are hand selected for quality, craftmanship, and their unique style. We make these product available only through our web site, and at selected direct sales venues, and private showings.

Q: My order has not arrived, how do I track my order?

A: Find the UPS or USPS tracking number in the e-mail we sent you confirming that your order has been shipped. Use that number at www.ups.com or www.usps.com to check the status of your online order. It may take 24 hours before tracking information appears on the carriers web site.

Q: How do I know my order information is secure?

A: Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from http to https.

Some versions of browsers and some firewalls do not permit communication through secure servers like the ones we use to process orders at MattLamar.com. In that case, you will be unable to connect to the server, which means you will not be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by phone at (972) 731-0613.

Q: What about links to other websites and services?

A: The MattLamar.com website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.